Clean and Safe Charter

Our Clean & Safe charter

The safety and wellbeing of our guests and our Brownscombe team is the most important thing to us. During Coronavirus we will be taking extra measures in order to keep you safe during your stay and ensure that you can relax and get the nature break you really need. Today we have signed up to the Canopy and Stars  ‘Clean and Safe’ charter which means that when we are allowed to open we will be implementing the following;

Follow government cleaning advice for non-healthcare environments .

This means that in all of our spaces highly touched, hard surfaces will be cleaned then disinfected. All linen will be washed using the hottest water setting before a guests arrival. All crockery, cutlery, cups and glasses will be washed up at high temperature. Rather than delaying check – in times we will be employing extra cleaning staff to enable government guidelines to be followed.

Enable self-check ins and practice social distancing during your stay.

We will be sending you an App to download with all the information that you need for self check-in. Guests can stay without coming into contact with the owner (although I will be in reception every morning if you want to say hello or have any questions!). All group spaces will also be set up so that guests can socially distance easily, such as the larder shop and reception.

Have measures in place to allow guests to practice good hygiene throughout their stay.

All spaces will be stocked with necessary disinfectant, cleaning supplies, hand sanitisers and soap. Where possible, other measures to reduce risks will be taken. For example, highly touched items such as guest books will be removed and information will be provided digitally instead via our App.